Consulting isn’t just advice—it’s a hands-on process to help your practice run smarter, not harder. At Patient Craft, we work with elective healthcare practices to identify gaps, streamline operations, and improve staff and patient experiences. From appointment scheduling and workflow efficiency to staff training and patient education, our goal is to make your practice more effective and profitable.
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Our goal is to provide solutions that are workable and practical. Rather than make you conform to a standard pattern, we analyze your situation and determine unique solutions for your needs.
As a practice it’s not always easy to see what may be holding your volume back. We understand the importance of seeing practices in action. From patient flow observation, to office aesthetics and patient counseling, we examine the inner workings of your practice with an on-the-ground visit, and from there, set a growth strategy to move forward. You’ll not only be surprised at what you may learn, you’ll be surprised at the difference it can make.
At Patient Craft our Total Growth Strategy is a proprietary, proven formula that we have refined over the past 25 years to help increase new patient leads, optimize patient education and increase treatment volume. During this time, we have worked closely with doctors and surgeons to expertly craft a communication and marketing strategy that is custom tailored to the prospective patient seeking their services.
We are more than just an ad agency – we’ve been told numerous times by clients that we’re an extension of their staff.
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Review your workflows, scheduling systems, staff structure, and patient communication.
Identify improvement opportunities and create a tailored action plan.
Provide training, resources, and support to help your staff and systems adjust smoothly.
Track results, refine strategies, and ensure ongoing success.
We understand first-hand the importance of buttoning up the basics and making sure your team is cohesive, motivated and well trained. We’re pleased to provide our clients with on-site training from experts who’ve worked for some of the most successful practices in the U.S. for over a decade. With our insider knowledge and in-practice experience, our team of highly skilled experts will train your staff to become more effective in all areas that will take your practice to the next level and beyond. We cover topics that include “Turning Every Phone Call into a Patient”, “The Art of Captivating and Converting”, “Overcoming Objections”, “Rolling Out Red Carpet Patient Service” and more.
Your staff will develop the skills, knowledge and tools to effectively convert more leads into patients and more patients into surgery, taking your practice to the level of growth you’ve strived to achieve. Our training will provide you with:
Email marketing is an effective way to communicate, educate, and engage (or re-engage) existing patients and new or old leads with measurable results.
High quality, easy to understand, custom patient education materials are the cornerstone to building your brand & increasing your elective procedures & upgrades.
SEO let's your practice stand out when the patients you want are searching for your services.
Email marketing is an effective way to communicate, educate, and engage (or re-engage) existing patients and new or old leads with measurable results.
We create customized, award-winning, cohesive design and patient education kits. Your brand, your image, your story – NO TEMPLATES.
Our team is dedicated to building your brand and engagement on Facebook, Instagram, YouTube & TikTok.
With our insider knowledge and in-practice experience, our team of highly skilled experts will train your staff to become more effective in all areas that will take your practice to the next level and beyond.
We can create & edit professional, high quality video content that elevates your brand and keeps your audience engaged.
From patient-friendly content updates to photography that matches your audience, our design and web programming teams can keep your website up to date and fresh.
